Thursday, September 12, 2013

4 Big Ideas In The New iPhones That No One's Talking About

The 5C’s funky case shows us where Apple thinks smartphones can still be exciting: color, personality, and personalization. Image: Apple

Yesterday, Apple had its annual iPhone bonanza. On one hand, it was the biggest announcement since the original iPhone. Today, for the first time ever, there are two iPhones. At the same time, though, the event held few surprises. The colorful iPhone 5C had been unveiled prematurely by a flurry of leaks, and the iPhone 5S, with its gold flavor and fingerprint sensor, had been similarly sniffed out. Still, in the finer points and features of these new products, Apple is laying the groundwork for its future as a companyâ€"and, potentially, the future of mobile computing. Here’s what we’re reading in the tea leaves.

The Power to Personalize

The iPhone 5C, a phone which Jony Ive called “beautifully, unapologetically plastic,” was assumed to be a foray into cheaper territoryâ€"a defensive move against the lower priced Android handsets that have been gaining ground worldwide. But to understand the iPhone 5C purely as an cheap play, or one for the international market, is all wrong. What the device is, really, is a bold step by Apple into the world of fashion, customizability, and personal preference. For years, your decision when you picked an iPhone had been limited to black and white. Now, you’ve got five options to pick from.

But that’s just the start. The iPhone 5C’s weird swiss cheese case, with a grid of circles carved out on the back so you can see the candy-coated hardware underneath, is an even more unambiguous sign of how important Apple thinks personalization is at this point. Accounting for the five colors of the phones and the six cases, there are 30 color combinations you can pick for the 5C. Maybe not enough to guarantee your team’s colors, but certainly enough to go a few weeks without seeing anyone else on the subway with the exact same phone you have.

One of Android’s big draws, especially in the first few years of the smartphone era, was the customizability of its software. But kids don’t care about ROMs and launchers. They care about colors and expression. With the iPhone 5C, Apple’s tapping into the allure of outward, broadcasted preferenceâ€"something that the Android ecosystem, though diverse in its SKUs, still doesn’t really offer. This time next year, the iPhone 5c is going to be the phone coveted by everyone age 13 to 23.

The many colors of the iPhone 5C (though couldn’t they have reworked that text underneath?) Image: Apple

To see what a departure the case really is, it’s worth looking at it in the context of Apple’s past storage endeavors. The iPhone 4′s bumper was colorful, sure, but its design was informed purely by functionalityâ€"the insulating rubber ring was a direct response to concerns about signal loss when gripping the iPhone 4′s antenna band. The iPad’s ingenious magnetic cover added a dose of color and preference tooâ€"but more than spunk, the draw was again functionality: it kept your screen a little bit cleaner and safer and let you stand the iPad up in bed while you were watching Netflix.

The holes on the iPhone 5C’s case, on the other hand, have zero functional purpose. They’re purely aesthetic. And in that light, you can see them as a sort of admission on the part of Apple. Jony Ive’s fanatical attention to detail, in a way, painted the iPhone into a monochrome corner. Maybe the iPhone 5 did really represent some sort of end of the road for smartphone designâ€"at least in the current understanding of those devices. Maybe it had reached an iterative dead end, leaving no outward surface left for Ive to work his magic. Maybe they’d chamfered all they could chamfer. There’s a chance that they’ll start over with the iPhone 6, chucking everything out the window and coming back with some wild curvaceous glass shoehorn, but in the meantime, the iPhone 5C is a clear signpost to the places where Apple thinks smartphones are still worth getting excited about: personality, color, and customization. In other words: fun.

A More Harmonious Gadget

The iPhone 5C is noteworthy for another reason: reconnecting the design language of Apple’s mobile hardware and software. The disconnect between the soul and body of the iPhone, up until this new, cheaper one, has been profound. Game Center’s ham-handed skeuomorphism was silly enough on its own, but viewed in the context of its space-age aluminum container, it was positively jarring. The iPhone 5C and iOS 7, on the other hand, are a perfect match. As Ive says in the product video, the new iPhone “dramatically blurs the boundary” between the hardware and the software. The phones even come pre-loaded with wallpaper matching the color of the device itself.

What it amounts to is the most harmonious marriage between Apple software and Apple hardware since the Bondi Blue iMac and the lickable baubles of OS X. And that’s totally by designâ€"though it shouldn’t come as a surprise. Whereas before we had Jony Ive taking us to the moon and Scott Forstall taking us to the craps table, now Ive’s responsible for the user experience through and through. Apple’s always had a leg up on competitors thanks to the fact that they’ve made their hardware and software. The iPhone 5C is the first time in a while it’s actually looked like it.

A True Digital Self

Tim Cook called the iPhone 5S the company’s “most forward-thinking phone yet.” What else is he going to say? But moreso than the new 64-bit processor, the improved camera, or even iOS 7 itself, there’s one iPhone 5S feature that truly is forward-looking, in a potentially game-changing way. It’s the fingerprint sensor.

On the surface, it does seem a bit gimmicky. Just like those Android phones that unlocked themselves by scanning your face, there’s an element of a cheesy sci-fi that tags along with the idea of fingerprint scanning. But as Ive reminds us, “it’s not just rampant technology for technology’s sake.” Apple has a plan for Touch ID, and the fact that the idea of the fingerprint scan is such a familiar one gives it a head start.

The thumbprint is a psychologically powerful mode of authentication.

Your average person doesn’t know anything about RFID or PGP or how secure any of it all really is (perhaps as they’ve gleaned from the news lately, not very). But they do know that scanning into a building with a fingerprint is good enough for bank vaults and high-level government clearance, at least from what they’ve seen in the movies. Apple knows that in a world consumed with privacy concerns, the fingerprint has a decent chance of being accepted as the password of the future. In a clip dedicated to the feature, Apple’s Senior VP of Hardware Engineering, Dan Riccio, comes right out and says it: “The fingerprint is one of the best passwords in the world. It’s always with you, and there’s no two alike.”

The immediate plans for the technology are clear. The thumbprint will be your pass code into your phone. It will let you buy things from iTunes with the single mash of a thumb, no fingertip pecking required. In combination with iBeacon, the Bluetooth Low Energy protocol baked in to iOS 7, the tiny new finger-sensing home button could be the biggest, smallest step we’ve seen towards a future where we’re buying stuff with our phones, not our wallets.

The fingerprint-authenticating home button is arguably the 5S’ most forward looking feature. Image: Apple

But Touch ID has farther reaching implications than simply letting you walk out of Walgreens without stopping at the register. Right now, we’re at a delicate locus where privacy is a greater concern than ever and where our digital selves are fragmented across countless platforms, apps and services. The catch, though, is that the next generation of interactive, digital experiences could well depend on some sort of unified personal profileâ€"a more portable digital identity, including your preferences, your apps, your content, your settings and the rest, that could be brought from device to device. The fingerprint could be the key to all that.

It doesn’t solve issues of privacy and security out of the gateâ€"not by a long shot. Armchair critics responded to the news of the iPhone 5S sensor with a common refrain: one more thing for the NSA to collect. Still, though, the fingerprint is a psychologically powerful mode of authentication. As we’ve seen, our usernames and passwords are simple puzzles to be cracked; the rise of sophisticated phishing makes them as insecure as ever. Two-step authentication remains a slightly mystifying pain in the ass. A thumbprint is essential, and elemental. It’s convenient and, at least in theory, uncrackable. These are all things Apple’s evoking when they write, on the website for the new iPhone, that the Touch ID system is “inspired by a perfect design: your fingerprint.”

Those unique qualities give the fingerprint the power to usher in a totally new paradigm for mobile computingâ€"one where your “digital” identity isn’t just a bunch of different sets of usernames and passwords and a scattered assortment of data profiles, but something that is actually, fundamentally, youâ€"a digital version of your real, flesh-and-blood identity, as linked by your thumb.

The fingerprint is hugely powerful as an authentication mechanismâ€"and it could be the connective tissue for the next generation of digital experiences. Image: Apple

As designers look to the futureâ€"one where real world experiences that seamlessly blend devices and services are privileged over discrete use cases and sandboxed appsâ€"this type of centralized digital identity will be paramount. Services like IFTTT have showed us the power of linking up isolated services and features; how jerry rigging Twitter to talk to Dropbox to talk to your Photo Roll can come up with some novel workflows. In much the same way, the thumbprint is poised to be the connective tissue for the cross-platform experiences of tomorrow, where data profiles can be shared in vastly more flexible ways. Walk into a room, and all the devices inside itâ€"not just the computers and TV screens but the lightbulbs and thermostat, too, potentiallyâ€"will know it’s you. Apple wants to be at the center of all that. When Jonny Ive says “Touch ID defines the next step of how you use your iPhone,” he’s not just talking about how you unlock the thing. What he’s hinting at is use cases we’re just now starting to dream up.

Apple is paving the way to a more nuanced but standardized understanding of what’s going on around you.

Body and Context Aware

The iPhone 5S’ fingerprint sensor isn’t the only way the device more closely links itself to our meaty selves. In addition to the new A7 processor, Apple announced something called the M7â€"a “motion coprocessor” that taps into the phone’s accelerometer, gyroscope, and compass to give the device a better picture of what you’re actually doing from moment to moment. Instead of just knowing “moving” or “not moving,” developers will be able to tell if you’re standing, walking, running, or driving. Accessing this type of sensor data isn’t anything new, but with the M7, the iPhone 5S is going to be collecting it continuously, figuring out what it means, and serving it up for apps to integrate as they willâ€"all without draining the battery.

On a basic level, those situational smarts will allow for more context-aware behavior throughout our devices. The new iPhone, for instance, will sense when you’re driving and won’t try to connect you to every Wi-Fi network you speed past. That’s just one annoyance smoothed out, but the M7 could let Apple fine-tune the iOS 7 user experience to an unprecedented degree.

The iPhone 5S will pass along that capability to third party apps, too. As Phil Schiller explained on stage, a new CoreMotion API will include some sort of standardized analysis of all your movements and what they mean in real world terms. So it won’t be up to the Nike app to figure out if you’re running, walking or bikingâ€"the app will be able to rely on Apple for that analysis and design around it accordingly.

That again might seem like a small thing, but looking forward to the future of wearable, context-aware devices, it’s an important foundation to establish. Companies like Nike and Jawbone hire people solely to do this type of analysis, figuring out algorithms that let their devices understand how, specifically, their users are being active. By standardizing it all, Apple’s paving the way for apps that have a more agreed-upon understanding of what’s going on around you, or with you, and opening up the potential for more nuanced and sophisticated responses to it. If your iPhone senses that you’re swiveling slightly side to side between the hours of 9 and 5, say, it could be able to tell that you’re probably at work, at your computerâ€"maybe a situation where it makes more sense to route iMessages to your main screen.

It will be up to developers to come up with ways to make use of this sort of dataâ€"experiences beyond just more sophisticated fitness apps. But the M7 and new CoreMotion API are indeed forward looking. They’re the first small step toward a much richer body computing platform. And plus, peering ahead a product cycle or three, the M7 shows shows Apple dabbling in components that can continuously monitor sophisticated sensors on a tight battery budget. The type of budget you’d have to work with for something like an iWatch.

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So here we are, living in a two iPhone world. Both the iPhone 5S and the 5C are just what we expected, but they hide within their designs some key insights to Apple’s future. The iPhone 5C is the iPhone for today, where growing segments of people might not care about the iPhone’s cachet or its processing power so much as the ability to own a new, different, funky, and thoroughly personalized gadget. The iPhone 5S is the iPhone for tomorrow, where, thanks to sophisticated sensors and smarter software, we won’t need to take our phones out of our pockets nearly as often in the first place.

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